Generating sustainable benefit through operational improvement
Tried, tested and proven ways to successfully increase efficiencies in your service delivery or production environment.
Your Empiric Partners
Operational improvement is one of the key ways you can keep up with – or get ahead of – your competitors.
The hidden cost of scrap, rework and inefficiency can be the difference between being an average business and building a great one.
Taking “waste” out of your operation offers huge opportunities for cost savings, productivity improvements, staff motivation and job satisfaction.
Working together, we can support you to…
Unify processes across your business
Increase productivity levels and consistency
Improve team morale and involvement
Formalise best practice across your business
Reduce complaints and speed resolution
Become proactive to client needs, rather than reactive
Our Business Services
Advice from Experience
All our partners have built and run their own businesses, or held transformational senior executive roles in larger organisations. We understand the challenges you face every day – because we’ve probably been there too – which means our advice really does come from experience.
We use techniques such as Lean, Kaizen, Kanban, JIT, Continuous Improvement, 5S, Six Sigma; and are experienced in using ERP (enterprise resource planning) systems to streamline estimating processes for bespoke products and services.
For a no-obligation chat, contact our Operational Improvement experts today
Mike Duff: Strategic planning, Operational Improvement
+44 (0)1256 338 440
Your Empiric Partners
We worked with one of the UK’s largest retail pharmacy companies, in collaboration with operational IT specialist Velresco, on a 6-month project which identified over £1m of savings to be made.
Happy customer testimonials
“ We reached the stage in our company’s growth where we needed to appoint a new IT supplier, but lacked the time to research the market and find the right solution. Empiric Partners assessed our needs and took on the task of finding suitable companies. They carried out a market review of several potential suppliers, carefully evaluating them to ensure they were capable of meeting our requirements. They then recommended two very competent companies to us, supporting us as we made the final decision.
We would never have found the time to carry out this due diligence and working with Empiric Partners meant that they successfully took on this task whilst we continued to grow our business. We are very pleased with the results and would have no hesitation in recommending their services to other growing companies. ”
“ I was introduced to Mike at a crossroads within the business and in my life. Mike has assisted me in these decisions from day 1 and over the last 3 years. During this time, Mike has provided regular, continuous support to the business; advising, coaching, sign-posting and offering game-changing insights and perspectives. Despite the unique challenges faced over the last few years, we have achieved a doubling in size of the business and we have already secured contracts that are set to further increase the business turnover by 100% again over the next 12 months! ”
“We are delighted with the work Peter has done for us; he is efficient and easy to work with. As a result, he made it easier and quicker for us to attain Cyber Essentials Plus certification. We also used Peter to prepare our company for GDPR compliance; and have no hesitation in recommending him to any business which needs support with cyber security or wishes to become Cyber Essentials Certified.”
“Empiric Partners helped us raise start-up funding at a critical time in our business growth cycle and remain engaged to help us succeed. As a direct result of their help we have been able to secure orders which are taking the company to the next level”
“With an expanding business to handle, I knew that it would benefit from a GDPR compliance review but I was too busy undertake it myself.
He had sufficient information from me to create all the required compliance documents for the business and made a number of recommendations for changes to my business processes.
Peter is familiar with small businesses and I consider that his GDPR and Cyber Security support services, together with his commercial approach would add significant value to business owners”
“Mike Duff is very good and helpful to us a company, recommending and advising. Mike has become a great member of our team and I would recommend him to anyone”
“Known Mike for some time, find him to be focused, getting down to key points of business direction and requirements quickly and succinctly”
“Mike is a very professional businessman with a great deal of knowledge running a successful business, especially finances and budgeting”
“We started the process of achieving Cyber Essentials accreditation as part of our security strategy. Empiric Partners managed the process smoothly and efficiently, explaining all the facts clearly. A great service and we’re delighted with the result”
“I have known David for over 18 years now as we both worked for a global medical device company together. In 2010 I formed my own company Vesica Urology Ltd. Recently I required some additional help and expertise on some projects and David has helped me enormously working with me to see these to completion. David is a superb industry leader and has significant business skills. I would strongly recommend David for any company or individual who may need additional support and advice.”
“I had the pleasure of working with David during my first 3 years with Amoena, throughout that time he always provided me with sound judgement and was willing to share his vast knowledge of the medical products industry. A responsible strategist with a very strong problem solving skills.”
“Tony Cross has provided strategic and technical support to The Wilky Group over a number of years and plays an important role as part of our trusted consultancy team. He has offered timely advice on a range of issues and a highly responsive service which provides our Directors with the confidence to move our business forward. I can recommend Tony for his integrity, experience and good humour in the face of the challenges we often throw his way.”
“Just wanted to say thanks to Mike Duff so much for his advice and ideas. I’d absolutely recommend him to anyone who needed business advice in the future.”
“Tangent Link hired Peter Elliot of Empiric Partners to assist with the development and implementation of our GDPR and Information Security policies. Peter was very professional and efficient in his approach and broke down the tasks to be carried out into manageable chunks. He made what we thought was a complex project seem easy due to his knowledge and expertise. We wouldn’t hesitate to recommend him to other companies requiring similar services.”